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FAQ

Got questions? We’ve got answers.

Where do you deliver to, and how long does it take? 🚚

Kuwait

1 business day*

Bahrain

2-3 business days*

United Arab Emirates

2-3 business days*

Saudi Arabia

4-7 business days*

Qatar

5 business days*

Oman

5 business days*

*Shipping Charges Apply

What are gummy vitamins? 🐻

Gummy vitamins are a popular and enjoyable alternative to traditional pills or tablet forms of dietary supplements. They are chewable supplements that come in the form of gummy candies, making them easy and enjoyable to consume and appealing to both children and adults.

Are your products Halal? 🌙

Yes! All of our products are Halal and are manufactured in accordance with Islamic Law. Most of our gummies are pectin-based, which makes them suitable for vegetarians, while others are gelatin-based. Our gelatin is sourced from bovine (cows).

Are your products suitable for people with nut allergies? 🥜

Yes! All of our products are manufactured in a nut-free facility.

Are your gummies gluten-free? 🌾

Yes, all our gummy vitamins are gluten-free.

Do your gummies contain added sugars? 🍭

No, all of our gummy vitamins are free from added sugars.

Do you offer discounts for bulk purchases? 💰

Yes! Check out our Bundles on our Shop page to view our latest offers.

Can I change my mind after placing an order? 🤔

Absolutely! You have the right to cancel your order under certain conditions. Just be sure your goods are in the same condition as when you received them – unopened and with all the original packaging intact. Read our Order Cancellation section for more information.

How fast will I get my money back after a return? ⏱

After we receive your return, we aim to process your refund within 14 days. We’ll use the same payment method you used for your order, without any extra fees.

What if my gummies arrive melted or damaged? 😟

Oh no, that’s not good! If your gummies arrive in less-than-perfect condition, please reach out to us right away. We’ll make things right. Check out our Terms & Conditions for more info.

Is it safe to use my card on your website? 💳

Absolutely! We treat your payment info like a guarded secret recipe. We use high-security checks and authorization by your card issuer. If anything seems fishy, we won’t process the transaction.

Caught a sale after I placed my order. Can I get the discount retroactively? 🛍

While we can’t apply a sale discount to past purchases, we have sales and promotions quite often. Keep an eye on your account page on our website or join our mailing list to be the first to know!

I can’t log into my account! What should I do? 🆘

No worries! Click on the ‘Forgot Password’ link on our login page, and we’ll guide you through resetting your password, quick and easy.

What happens if my favorite gummies are out of stock? 😢

We’re so sorry for the wait! We work hard to restock our products as quickly as possible. Sign up for our mailing list or keep checking our site for updates.

Can I share my gummies with my pet? 🐶

While our gummies are tempting, they’re formulated for humans only. We strongly advise keeping your gummy vitamins away from your furry friends. For your pet’s health needs, best to consult with a vet!

How can I get in touch with customer support? 📞

Please feel free to contact us at any time:

General Inquiries: hello@obunutrition.com

Orders: orders@obunutrition.com

How do I get your products in my store? 🏪

Please feel free to contact us at any time for wholesale inquiries at: distribution@obunutrition.com